Frequently Asked Questions
1
How should I prepare for my treatment?
Arrive 10 minutes early to settle in. For facials, we recommend coming with a clean face if possible. For massages, please stay hydrated and avoid heavy meals immediately before your appointment.
2
What can I expect during my session?
Each ritual begins with a clinical consultation. You will be in a quiet, sanctuary with high-performance botanical products and expert manual techniques designed for your specific needs.
3
Are there any contraindications or safety concerns?
Our Advanced Clinical Practitioner reviews your health history to ensure safety. Please inform us of any pregnancies, recent surgeries, or skin conditions. Some intensive facials may not be suitable for active skin infections.
4
What does aftercare look like?
Drink plenty of water following a massage. For facials, we apply SPF and advise to avoid intense heat (saunas/steam) for 24-48 hours. We will provide a bespoke home-care plan to maintain your glowing results.
5
How often should I book a treatment?
For optimal results, we suggest a monthly ritual. However, this varies based on your skin health goals and lifestyle. We can establish a tailored journey that fits your requirements during your consultation.
6
Can I combine treatments?
Yes — many treatments can be safely combined to achieve more comprehensive results. For example, massages can be paired with skin boosters or facials to address both relaxation and skin quality. Combination treatments are always planned carefully to ensure safety, appropriate timing, and optimal outcomes.